Italian-Speaking Tech Support Agent — Relocation Bonus (Lisbon)

CBTALENTS; Venezia; In loco; EUR 19.000 - 24.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation bonus

Descrizione del lavoro

CBTALENTS is recruiting an Italian-speaking Customer Service Agent for our Lisbon on-site location. The role involves assisting social media advertisers in Italian and English across chat, email, and calls.

After training, you join the Teleperformance team under a full-time contract with a relocation bonus and a rotating schedule aligned to Portuguese public holidays. Compensation details are not disclosed in the listing; the position includes 22 days holiday and potential contract renewal after

Competenze

• Language requirements: Italian C2 and English B2.
• Ability to multitask and use multiple tools simultaneously.

Mansioni

• Provide technical support to social media advertisers via chat, email, and outbound calls.
• Handle post-sales assistance and troubleshoot issues to improve advertiser experience.
• Guide advertisers in using platform tools and features and resolve technical problems.
• Participate in a comprehensive training program before joining Teleperformance team.

Conoscenze

Italian language

English language

Descrizione del lavoro

CBTALENTS is recruiting an Italian-speaking Customer Service Agent for our Lisbon on-site location. The role involves assisting social media advertisers in Italian and English across chat, email, and calls.

After training, you join the Teleperformance team under a full-time contract with a relocation bonus and a rotating schedule aligned to Portuguese public holidays. Compensation details are not disclosed in the listing; the position includes 22 days holiday and potential contract renewal after