Italian-Speaking Tech Support for Social Ads — Lisbon (Relocation Bonus)

CBTALENTS; Torino; In loco; EUR 21.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation bonus

Descrizione del lavoro

CBTALENTS is seeking an Italian-speaking Customer Service Agent in Lisbon, Portugal, on-site, with a relocation bonus. The role requires Italian C2 and English B2, and involves multi-channel post-sales support for social media advertisers (SMBs).

You will troubleshoot issues, guide users through platform tools, and handle queries across chat, email, and outbound calls. The position offers comprehensive training and a pathway to permanent contract after the initial period, with rotating shifts

Competenze

• Requires Italian C2 and English B2.
• Provides technical support to social media advertisers (SMBs).
• Supports via chat, email, and outbound phone calls.

Mansioni

• Provide technical support and assistance to social media advertisers.
• Troubleshoot and resolve platform issues.
• Guide advertisers in using platform tools and features.

Conoscenze

Technical support

Italian language

English language

Descrizione del lavoro

CBTALENTS is seeking an Italian-speaking Customer Service Agent in Lisbon, Portugal, on-site, with a relocation bonus. The role requires Italian C2 and English B2, and involves multi-channel post-sales support for social media advertisers (SMBs).

You will troubleshoot issues, guide users through platform tools, and handle queries across chat, email, and outbound calls. The position offers comprehensive training and a pathway to permanent contract after the initial period, with rotating shifts