Italian-Speaking Tech Support Agent, Lisbon Relocation Bonus

CBTALENTS; Palermo; In loco; EUR 22.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation Bonus

Descrizione del lavoro

CBTALENTS is hiring an Italian-speaking Customer Service Agent to support social media advertisers from Lisbon on-site. You will handle inquiries via chat, email and outbound calls, delivering technical assistance in Italian and English.

The role includes post-sales support, troubleshooting, guiding users through platform features, and helping optimize advertiser experiences. Training is provided, with a path to join the Teleperformance team upon successful completion.

Competenze

• Italian language at C2 level and English at B2 level.
• Experience in customer service or support roles.
• Ability to multitask and handle multiple tools simultaneously.

Mansioni

• Provide technical support to social media advertisers via chat, email and calls.
• Assist post-sales for advertisers and troubleshoot platform issues.
• Guide advertisers in using platform tools and features to improve experience.

Conoscenze

Italian

English

Customer service

Technical support

Descrizione del lavoro

CBTALENTS is hiring an Italian-speaking Customer Service Agent to support social media advertisers from Lisbon on-site. You will handle inquiries via chat, email and outbound calls, delivering technical assistance in Italian and English.

The role includes post-sales support, troubleshooting, guiding users through platform features, and helping optimize advertiser experiences. Training is provided, with a path to join the Teleperformance team upon successful completion.