Italian Speaking Tech Support — Lisbon (Relocation)

CBTALENTS; Verona; In loco; EUR 18.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation bonus

Descrizione del lavoro

CBTALENTS in Lisbon is seeking an Italian-speaking Customer Service Agent to support social media advertisers. The role is on-site, full-time, and includes a relocation bonus. You will communicate in Italian and English, handle post-sale assistance, troubleshoot issues, and guide users through platform tools.

After a thorough training period, you will join the Teleperformance team under a permanent contract. The position operates on rotating shifts with Portuguese holidays observed.

Competenze

• Proficiency in Italian (C2) and English (B2).
• Experience in customer service or tech support is a plus.

Mansioni

• Provide technical support and assistance to social media advertisers via chat, email, and outbound phone calls in Italian and English.
• Help advertisers with post-sales support, troubleshooting and improving their experience on the platforms.
• Guide advertisers in using platform tools and features and resolve technical issues.
• Multitask across several tools and systems as part of the support process.
• Participate in comprehensive training; after training, join Teleperformance and be offered a contract.

Conoscenze

Italian language

English language

Customer service

Technical support

Multitasking

Descrizione del lavoro

CBTALENTS in Lisbon is seeking an Italian-speaking Customer Service Agent to support social media advertisers. The role is on-site, full-time, and includes a relocation bonus. You will communicate in Italian and English, handle post-sale assistance, troubleshoot issues, and guide users through platform tools.

After a thorough training period, you will join the Teleperformance team under a permanent contract. The position operates on rotating shifts with Portuguese holidays observed.