Italian-Speaking Ad Support (Relocation Bonus) — SMB Tech, Lisbon

CBTALENTS; Napoli; In loco; EUR 24.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation bonus

Descrizione del lavoro

CBTALENTS is hiring an Italian-speaking Customer Service Agent to join the Teleperformance team in Lisbon (On-Site). The role focuses on providing technical support via chat, email, and outbound calls for social media advertisers, with Italian and English language fluency required.

After a comprehensive training phase, you will join the team and work on-site in Lisbon, with rotating shifts and a view to contract renewal and potential permanent placement after two years.

Competenze

• Italian language proficiency at C2 level and English at B2.
• Ability to provide technical support across multiple channels.
• Experience in post-sales support and customer onboarding.

Mansioni

• Provide technical support to social media advertisers in Italian and English.
• Assist with post-sales issues, troubleshooting, and user guidance.
• Help advertisers utilize platform tools and features effectively.
• Manage multiple tools and multitask across chats, emails, and calls.

Conoscenze

Italian

English

Descrizione del lavoro

CBTALENTS is hiring an Italian-speaking Customer Service Agent to join the Teleperformance team in Lisbon (On-Site). The role focuses on providing technical support via chat, email, and outbound calls for social media advertisers, with Italian and English language fluency required.

After a comprehensive training phase, you will join the team and work on-site in Lisbon, with rotating shifts and a view to contract renewal and potential permanent placement after two years.