Italian-Speaking CSR for SMBs – Lisbon (Relocation)

CBTALENTS; Roma; In loco; EUR 24.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation assistance

Descrizione del lavoro

CBTALENTS is seeking an Italian-speaking Customer Service Agent to support social media advertisers from Lisbon, Portugal, on-site. The role requires Italian C2 and English B2, handling chat, email, and outbound calls, with a focus on post-sales support and platform guidance.

Comprehensive training is provided, and after training you join Teleperformance with contract opportunities and potential renewal after two years.

Competenze

• Language requirements: Italian C2 and English B2.
• Provide technical support for social media advertisers via chat, email, and outbound calls.
• Post-sales assistance, troubleshooting and guidance on platform tools.

Mansioni

• Assist advertisers in Italian and English across support channels.
• Troubleshoot technical issues and guide users on platform features.
• Deliver post-sales support to improve advertiser experience.

Conoscenze

Italian (C2)

English (B2)

Descrizione del lavoro

CBTALENTS is seeking an Italian-speaking Customer Service Agent to support social media advertisers from Lisbon, Portugal, on-site. The role requires Italian C2 and English B2, handling chat, email, and outbound calls, with a focus on post-sales support and platform guidance.

Comprehensive training is provided, and after training you join Teleperformance with contract opportunities and potential renewal after two years.