Italian-Speaking Tech Support Advisor (Remote Portugal)

Cross Border Talents; Roma; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

€7.63/day meal allowance

Health insurance from Day 1

Remote work based in Portugal

Relocation support package

Optional shared accommodation support

Optional free Portuguese classes

Job summary

Cross Border Talents is currently seeking Italian-speaking Customer Support Advisors for a leading international technology company.

This role allows candidates in Italy to work remotely while assisting customers from Portugal. Benefits include a competitive salary, meal allowance, health insurance, and relocation support. Candidates must be fluent in Italian and possess strong communication skills.

Qualifications

• Fluency in Italian and a good level of English.
• Strong communication and problem-solving capabilities.
• Prior customer service experience is a plus.

Responsibilities

• Provide customer support via phone, email, and chat.
• Assist users with product-related questions.
• Deliver high-quality customer service with professionalism.
• Troubleshoot problems and find effective solutions.
• Maintain accurate records of customer interactions.

Skills

Fluency in Italian

Good English level

Strong communication skills

Problem-solving skills

Customer-oriented mindset

Tech-savvy

Job description

Cross Border Talents is currently seeking Italian-speaking Customer Support Advisors for a leading international technology company.

This role allows candidates in Italy to work remotely while assisting customers from Portugal. Benefits include a competitive salary, meal allowance, health insurance, and relocation support. Candidates must be fluent in Italian and possess strong communication skills.