Italian-Speaking Tech Support Advisor (Remote Portugal)

Cross Border Talents; Bresso; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary package

€7.63/day meal allowance

Health insurance from Day 1

Relocation support package

Optional shared accommodation support

Optional free Portuguese classes

Job summary

Cross Border Talents is seeking Italian-speaking Customer Support Advisors to provide exceptional service while working remotely in Portugal. This role offers a competitive salary, health insurance from day one, and relocation support for candidates moving from Italy.

Ideal candidates will be fluent in Italian, possess strong communication skills, and have a customer-oriented mindset. Join a leading international technology company and enjoy a supportive working environment with additional perks such as meal allowances and optional Portuguese classes.

Qualifications

• Fluency in Italian with a good level of English.
• Strong communication and problem-solving abilities.
• Customer-oriented mindset and tech-savvy.

Responsibilities

• Provide support to customers via phone, email, and chat.
• Assist users with product-related questions and technical issues.
• Deliver high-quality customer service with empathy and professionalism.
• Troubleshoot problems and find effective solutions.
• Maintain accurate records of customer interactions.

Skills

Fluency in Italian

Good English level

Strong communication skills

Problem-solving skills

Customer-oriented mindset

Tech-savvy

Previous customer service experience

Job description

Cross Border Talents is seeking Italian-speaking Customer Support Advisors to provide exceptional service while working remotely in Portugal. This role offers a competitive salary, health insurance from day one, and relocation support for candidates moving from Italy.

Ideal candidates will be fluent in Italian, possess strong communication skills, and have a customer-oriented mindset. Join a leading international technology company and enjoy a supportive working environment with additional perks such as meal allowances and optional Portuguese classes.