Italian-Speaking Tech Support Advisor (Remote Portugal)

Cross Border Talents; Firenze; In loco; EUR 25.000 - 35.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary package

€7.63/day meal allowance

Health insurance from Day 1

Relocation support package

Optional shared accommodation support

Optional free Portuguese classes

Descrizione del lavoro

Cross Border Talents is hiring Italian-speaking Customer Support Advisors for a leading technology company. This remote role allows you to assist customers from Portugal while living in Italy. Strong communication and customer service skills are required.

The position offers a competitive salary, meal allowance, health insurance, and relocation support. Candidates should be tech-savvy and fluent in both Italian and English, with prior customer service experience being a plus.

Competenze

• Must be fluent in Italian and have a good level of English.
• Strong communication and problem-solving skills are essential.
• Previous customer service experience is a plus.

Mansioni

• Provide support to customers via phone, email, and chat.
• Assist users with product-related questions and technical issues.
• Deliver high-quality customer service with empathy and professionalism.
• Troubleshoot problems and find effective solutions.
• Maintain accurate records of customer interactions.

Conoscenze

Fluency in Italian

Good English level

Strong communication skills

Problem-solving skills

Customer-oriented mindset

Tech-savvy

Descrizione del lavoro

Cross Border Talents is hiring Italian-speaking Customer Support Advisors for a leading technology company. This remote role allows you to assist customers from Portugal while living in Italy. Strong communication and customer service skills are required.

The position offers a competitive salary, meal allowance, health insurance, and relocation support. Candidates should be tech-savvy and fluent in both Italian and English, with prior customer service experience being a plus.