Italian-Speaking Tech Support Advisor (Remote Portugal)

Cross Border Talents; Torino; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary package

€7.63/day meal allowance

Health insurance from Day 1

Relocation support package

Optional shared accommodation support

Optional free Portuguese classes

Job summary

Cross Border Talents is hiring Italian-speaking Customer Support Advisors to assist customers for a leading technology company. This role allows candidates currently in Italy to work remotely while relocating to Portugal.

The ideal candidates will provide support via phone, email, and chat, requiring fluency in Italian and a good command of English. Perks include a competitive salary, meal allowance, and health insurance from Day 1.

Qualifications

• Fluency in Italian and good English level are required.
• Strong communication and problem-solving skills are a must.
• Previous customer service experience is a plus.

Responsibilities

• Provide support to customers via phone, email, and chat.
• Assist users with product-related questions and technical issues.
• Deliver high-quality customer service with empathy and professionalism.

Skills

Fluency in Italian

Good English level

Strong communication skills

Problem-solving skills

Tech-savvy

Job description

Cross Border Talents is hiring Italian-speaking Customer Support Advisors to assist customers for a leading technology company. This role allows candidates currently in Italy to work remotely while relocating to Portugal.

The ideal candidates will provide support via phone, email, and chat, requiring fluency in Italian and a good command of English. Perks include a competitive salary, meal allowance, and health insurance from Day 1.