Italian-Speaking Tech Support Advisor (Remote Portugal)

Cross Border Talents; Palermo; On-site; EUR 25,000 - 30,000; Full time

Benefits offered by this job

Competitive salary package

€7.63/day meal allowance

Health insurance from Day 1

Relocation support package

Optional shared accommodation for 12 months

Optional free Portuguese classes

Job summary

Cross Border Talents is hiring Italian-speaking Customer Support Advisors for a leading tech company. This remote position bases in Portugal aims to provide support to customers through various channels. Ideal candidates will have strong communication skills and be tech-savvy, making it a great opportunity for those looking to relocate from Italy.

The role offers a competitive salary, meal allowance, health insurance from Day 1, and relocation support. Strong communication and problem-solving skills are essential for delivering high-quality customer service.

Qualifications

• Fluency in Italian and good English level required.
• Strong communication and problem-solving skills.
• Customer-oriented mindset necessary.
• Tech-savvy and comfortable learning new systems.

Responsibilities

• Provide support to customers via phone, email, and chat.
• Assist users with product-related questions and technical issues.
• Deliver high-quality customer service with empathy and professionalism.
• Troubleshoot problems and find effective solutions.
• Maintain accurate records of customer interactions.

Skills

Fluency in Italian

Good English level

Strong communication skills

Problem-solving skills

Tech-savvy

Job description

Cross Border Talents is hiring Italian-speaking Customer Support Advisors for a leading tech company. This remote position bases in Portugal aims to provide support to customers through various channels. Ideal candidates will have strong communication skills and be tech-savvy, making it a great opportunity for those looking to relocate from Italy.

The role offers a competitive salary, meal allowance, health insurance from Day 1, and relocation support. Strong communication and problem-solving skills are essential for delivering high-quality customer service.