Italian-Speaking Tech Support Advisor (Remote Portugal)

Cross Border Talents; Genova; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary package

Meal allowance (€7.63/day)

Health insurance from Day 1

Relocation support package

Optional shared accommodation for up to 12 months

Free Portuguese classes

Job summary

Cross Border Talents is hiring Italian-speaking Customer Support Advisors for a leading technology company. This role offers the chance to work remotely from Portugal, providing customer support via phone, email, and chat while maintaining high service standards.

Candidates will need to be fluent in Italian and have good English skills, with a focus on problem-solving and tech-savviness. Relocation support and optional shared accommodation are available.

Qualifications

• Fluency in Italian and good English level required.
• Strong communication and problem-solving skills essential.
• Previous customer service experience is a plus.

Responsibilities

• Provide support to customers via phone, email, and chat.
• Assist users with product-related questions and technical issues.
• Deliver high-quality customer service with empathy and professionalism.

Skills

Fluency in Italian

Good English level

Strong communication skills

Problem-solving skills

Customer-oriented mindset

Tech-savvy

Job description

Cross Border Talents is hiring Italian-speaking Customer Support Advisors for a leading technology company. This role offers the chance to work remotely from Portugal, providing customer support via phone, email, and chat while maintaining high service standards.

Candidates will need to be fluent in Italian and have good English skills, with a focus on problem-solving and tech-savviness. Relocation support and optional shared accommodation are available.