Italian-Speaking Tech Support Advisor (Remote Portugal)

Cross Border Talents; Bari; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

€7.63/day meal allowance

Health insurance from Day 1

Relocation support package

Optional shared accommodation support

Optional free Portuguese classes

Job summary

Cross Border Talents is hiring Italian-speaking Customer Support Advisors for a leading international technology company based in Lisbon, Portugal. This is a remote position within Portugal, offering a competitive salary and various benefits, includingmeal allowance and health insurance from Day 1.

Candidates must be fluent in Italian, possess strong communication skills, and be customer-oriented. Responsibilities include providing support to customers, assisting with technical issues, and maintaining accurate records. A relocation support package is available.

Qualifications

• Fluency in Italian and a good level of English are essential.
• Strong communication and problem-solving skills needed.
• Tech-savvy individuals who can quickly learn new systems.

Responsibilities

• Provide support to customers via phone, email, and chat.
• Assist users with product-related questions and technical issues.
• Deliver high-quality customer service with empathy and professionalism.
• Troubleshoot problems and find effective solutions.
• Maintain accurate records of customer interactions.

Skills

Fluency in Italian

Good English level

Strong communication skills

Problem-solving skills

Customer-oriented mindset

Job description

Cross Border Talents is hiring Italian-speaking Customer Support Advisors for a leading international technology company based in Lisbon, Portugal. This is a remote position within Portugal, offering a competitive salary and various benefits, includingmeal allowance and health insurance from Day 1.

Candidates must be fluent in Italian, possess strong communication skills, and be customer-oriented. Responsibilities include providing support to customers, assisting with technical issues, and maintaining accurate records. A relocation support package is available.