Italian-Speaking Tech Support Advisor (Remote Portugal)

Cross Border Talents; Napoli; On-site; EUR 25,000 - 30,000; Full time

Benefits offered by this job

Competitive salary package

€7.63/day meal allowance

Health insurance from Day 1

Relocation support package

Optional shared accommodation support for up to 12 months

Optional free Portuguese classes

Job summary

Cross Border Talents is hiring Italian-speaking Customer Support Advisors to assist customers for a leading international technology company based in Lisbon, Portugal. This opportunity is for candidates living in Italy interested in relocating to Portugal while working remotely within the country.

Successful candidates will provide customer support via phone, email, and chat, and must possess strong communication and problem-solving skills. A competitive salary, meal allowance, health insurance, and relocation support are offered.

Qualifications

• Fluency in Italian and good English level.
• Strong communication and problem-solving skills.
• Customer-oriented mindset and tech-savvy.

Responsibilities

• Provide support to customers via phone, email, and chat.
• Assist users with product-related questions and technical issues.
• Deliver high-quality customer service with empathy and professionalism.
• Troubleshoot problems and find effective solutions.
• Maintain accurate records of customer interactions.

Skills

Fluency in Italian

Good English level

Strong communication skills

Problem-solving skills

Customer-oriented mindset

Tech-savvy

Job description

Cross Border Talents is hiring Italian-speaking Customer Support Advisors to assist customers for a leading international technology company based in Lisbon, Portugal. This opportunity is for candidates living in Italy interested in relocating to Portugal while working remotely within the country.

Successful candidates will provide customer support via phone, email, and chat, and must possess strong communication and problem-solving skills. A competitive salary, meal allowance, health insurance, and relocation support are offered.