Italian-Speaking Tech Support Advisor (Remote Portugal)

Cross Border Talents; Padova; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary package

€7.63/day meal allowance

Health insurance from Day 1

Relocation support package

Optional shared accommodation support

Optional free Portuguese classes

Job summary

Cross Border Talents is hiring Italian-speaking Customer Support Advisors to work remotely for a leading international technology company. This role allows candidates to work from within Italy while providing support based in Portugal.

The position offers a competitive salary, health insurance from Day 1, and additional perks like a meal allowance, relocation support, and optional Portuguese classes.

Qualifications

• Fluency in Italian and good command of English.
• Strong communication and problem-solving skills essential.
• Experience in customer service is a plus.

Responsibilities

• Provide support to customers via phone, email, and chat.
• Assist users with product-related questions and technical issues.
• Deliver high-quality customer service with empathy and professionalism.
• Troubleshoot problems and find effective solutions.
• Maintain accurate records of customer interactions.

Skills

Fluency in Italian

Good English level

Strong communication skills

Problem-solving skills

Customer-oriented mindset

Tech-savvy

Previous customer service experience

Job description

Cross Border Talents is hiring Italian-speaking Customer Support Advisors to work remotely for a leading international technology company. This role allows candidates to work from within Italy while providing support based in Portugal.

The position offers a competitive salary, health insurance from Day 1, and additional perks like a meal allowance, relocation support, and optional Portuguese classes.