Italian-Speaking Tech Support Advisor (Remote Portugal)

Cross Border Talents; Turbigo; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary package

€7.63/day meal allowance

Health insurance from Day 1

Relocation support package

Optional shared accommodation for 12 months

Optional free Portuguese classes

Job summary

Cross Border Talents is seeking Italian-speaking Customer Support Advisors for a leading technology company based in Lisbon, Portugal. This position offers the opportunity to work remotely within Portugal, with relocation support. You will provide support through phone, email, and chat, ensuring high-quality customer service.

The ideal candidate is fluent in Italian and has a good level of English. Strong communication skills, a customer-oriented mindset, and tech-savviness are essential for success in this role. Health insurance and meal allowances are included.

Qualifications

• Fluency in Italian and English required.
• Strong communication and problem-solving skills.
• Previous customer service experience is a plus.

Responsibilities

• Provide support to customers via phone, email, and chat.
• Assist users with product-related questions and technical issues.
• Deliver high-quality customer service.

Skills

Fluency in Italian

Good English level

Strong communication skills

Problem-solving skills

Customer-oriented mindset

Tech-savvy

Job description

Cross Border Talents is seeking Italian-speaking Customer Support Advisors for a leading technology company based in Lisbon, Portugal. This position offers the opportunity to work remotely within Portugal, with relocation support. You will provide support through phone, email, and chat, ensuring high-quality customer service.

The ideal candidate is fluent in Italian and has a good level of English. Strong communication skills, a customer-oriented mindset, and tech-savviness are essential for success in this role. Health insurance and meal allowances are included.