Italian-Speaking Tech Support Advisor (Remote Portugal)

Cross Border Talents; Veneto; On-site; EUR 25,000 - 30,000; Full time

Benefits offered by this job

€7.63/day meal allowance

Health insurance from Day 1

Relocation support package

Optional shared accommodation support

Optional free Portuguese classes

Job summary

Cross Border Talents is hiring Italian-speaking Customer Support Advisors for a leading technology company in Lisbon, Portugal. This role allows candidates currently living in Italy to work remotely from Portugal. Responsibilities include providing customer support and troubleshooting issues.

We offer a competitive salary package, health insurance from day one, and relocation support. The ideal candidate should be fluent in Italian, possess strong communication skills, and have a customer-oriented mindset.

Qualifications

• Fluency in Italian and a good level of English.
• Strong communication and problem-solving skills.
• Previous customer service experience is a plus.

Responsibilities

• Provide support to customers via phone, email, and chat.
• Assist users with product-related questions and technical issues.
• Deliver high-quality customer service with empathy.

Skills

Fluency in Italian

Good English level

Strong communication skills

Problem-solving skills

Customer-oriented mindset

Tech-savvy

Job description

Cross Border Talents is hiring Italian-speaking Customer Support Advisors for a leading technology company in Lisbon, Portugal. This role allows candidates currently living in Italy to work remotely from Portugal. Responsibilities include providing customer support and troubleshooting issues.

We offer a competitive salary package, health insurance from day one, and relocation support. The ideal candidate should be fluent in Italian, possess strong communication skills, and have a customer-oriented mindset.