Italian-Speaking Tech Support Advisor (Remote Portugal)

Cross Border Talents; Trieste/Trst; Sur place; EUR 18 000 - 25 000; Plein temps

Avantages offerts par ce poste

Competitive salary package

€7.63/day meal allowance

Health insurance from Day 1

Remote work based in Portugal

Relocation support package

Optional shared accommodation support for up to 12 months

Optional free Portuguese classes

Résumé du poste

Cross Border Talents is hiring Italian-speaking Customer Support Advisors for a prominent tech company based in Lisbon, Portugal. This role is ideal for candidates in Italy wanting to work remotely while relocating to Portugal.

Responsibilities include providing customer support, assisting with technical issues, and maintaining records. Applicants should have fluency in Italian, a good level of English, and strong communication skills.

Qualifications

• Fluency in Italian and good English level.
• Strong communication and problem-solving skills.
• Customer-oriented mindset with tech-savvy comfort.

Responsabilités

• Provide support to customers via phone, email, and chat.
• Assist users with product-related questions and technical issues.
• Deliver high-quality customer service with empathy and professionalism.
• Troubleshoot problems and find effective solutions.
• Maintain accurate records of customer interactions.

Connaissances

Fluency in Italian

Good English level

Strong communication skills

Problem-solving skills

Customer-oriented mindset

Tech-savvy

Description du poste

Cross Border Talents is hiring Italian-speaking Customer Support Advisors for a prominent tech company based in Lisbon, Portugal. This role is ideal for candidates in Italy wanting to work remotely while relocating to Portugal.

Responsibilities include providing customer support, assisting with technical issues, and maintaining records. Applicants should have fluency in Italian, a good level of English, and strong communication skills.