Italian-Speaking Support Specialist — Athens Relocation

WW Talents; Pescara; In loco; EUR 15.000 - 18.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Relocation package

Performance bonus

Descrizione del lavoro

WW Talents is seeking an Italian-speaking Customer Support Representative to join our international team onsite in Athens, Greece. You will provide Italian-language support via phone, email and chat, resolve inquiries, and help customers use our platform effectively.

The role includes full relocation support, paid training, and a salary of €1,100 gross per month paid across 14 salaries, plus a performance bonus up to 15% and EU flight/ticketing coverage, hotel, and relocation assistance.

Competenze

• Fluent Italian at C1/C2 level.
• English at B2+ level for training.
• No prior experience required; full paid training provided.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to inquiries and resolve account issues.
• Assist customers with platform, product, and service questions.
• Troubleshoot issues and provide effective solutions.
• Handle requests with high customer satisfaction.
• Document interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand platform features.

Conoscenze

Fluent Italian

English (B2+)

Communication skills

Customer focus

Problem solving

Descrizione del lavoro

WW Talents is seeking an Italian-speaking Customer Support Representative to join our international team onsite in Athens, Greece. You will provide Italian-language support via phone, email and chat, resolve inquiries, and help customers use our platform effectively.

The role includes full relocation support, paid training, and a salary of €1,100 gross per month paid across 14 salaries, plus a performance bonus up to 15% and EU flight/ticketing coverage, hotel, and relocation assistance.