Italian-Speaking Support Specialist – Athens (Relocation)

WW Talents; Ancona; In loco; EUR 15.000 - 18.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Full relocation package

Performance bonus up to 15%

14 salaries

Descrizione del lavoro

WW Talents is hiring an Italian-Speaking Customer Support Representative in Athens, Greece. Join an international team onsite and deliver top-notch Italian-language support across phone, email, and chat.

You will handle inquiries, troubleshoot issues, document interactions in CRM, and maintain high customer satisfaction while working rotating shifts. Full paid training and relocation support are included.

Competenze

• Fluent Italian at C1/C2 level.
• English communication at B2+ level for training.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Excellent problem-solving and troubleshooting abilities.
• Accurate data entry and attention to detail.
• Willingness to work rotating shifts.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to inquiries and resolve account-related issues.
• Assist with platform, product, and service questions.
• Troubleshoot issues and provide effective solutions.
• Handle requests efficiently while maintaining high customer satisfaction.
• Document interactions in CRM and internal systems.
• Follow quality and productivity standards.
• Help customers understand platform features.

Conoscenze

Fluent Italian

English B2+

Strong communication

Customer-focused

Problem solving

Data entry

Flexible shifts

Descrizione del lavoro

WW Talents is hiring an Italian-Speaking Customer Support Representative in Athens, Greece. Join an international team onsite and deliver top-notch Italian-language support across phone, email, and chat.

You will handle inquiries, troubleshoot issues, document interactions in CRM, and maintain high customer satisfaction while working rotating shifts. Full paid training and relocation support are included.