Italian-Speaking Customer Support Agent - Athens Relocation

WW Talents; Friuli-Venezia Giulia; In loco; EUR 15.000 - 18.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Relocation package (EU flight ticket +

Descrizione del lavoro

WW Talents is seeking an Italian-speaking Customer Support Representative to work onsite in Athens, Greece. You will deliver professional support in Italian via phone, email, and chat, assist with platform questions, and log interactions in CRM systems. Training is fully paid and relocation is supported.

The role requires fluent Italian (C1/C2) and English (B2+). No prior experience is required, and a dynamic, multicultural team awaits you with rotating shifts.

Competenze

• Fluent Italian at C1/C2 level is required.
• English B2+ for training and internal communication.
• No prior experience required; full paid training provided.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Handle customer requests efficiently while maintaining high customer satisfaction.
• Document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Conoscenze

Fluent Italian (C1/C2)

English (B2+)

Communication skills

Problem solving

Data entry

Attention to detail

Flexible shifts

Team adaptability

Strumenti

CRM software

Internal systems

Descrizione del lavoro

WW Talents is seeking an Italian-speaking Customer Support Representative to work onsite in Athens, Greece. You will deliver professional support in Italian via phone, email, and chat, assist with platform questions, and log interactions in CRM systems. Training is fully paid and relocation is supported.

The role requires fluent Italian (C1/C2) and English (B2+). No prior experience is required, and a dynamic, multicultural team awaits you with rotating shifts.