Italian-Speaking Support Agent – Athens (Onsite) Relocation

WW Talents; Cuneo; In loco; EUR 12.000 - 17.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Full relocation package

Flight ticket within EU

Hotel accommodation

Real estate agency fee

Descrizione del lavoro

WW Talents is hiring an Italian-Speaking Customer Support Representative to join an international team onsite in Athens, Greece. You will handle Italian-language inquiries via phone, email and chat, ensuring fast resolutions and high customer satisfaction while documenting interactions in CRM.

The role offers full paid training, a competitive €1,100 gross monthly salary with 14 salaries, plus a performance bonus up to 15% and a complete relocation package including flight, hotel and assistance

Competenze

• Fluent Italian at C1/C2 level for customer conversations.
• English at B2+ level for training and internal communication.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach in interactions.
• Solid problem-solving and troubleshooting abilities.
• Accurate data entry with attention to detail.
• Willingness to work rotating shifts in a fast-paced environment.

Mansioni

• Provide professional customer support in Italian via phone, email and chat.
• Respond to inquiries and resolve account-related issues promptly.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Handle requests efficiently while maintaining high customer satisfaction.
• Document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand platform features and benefits.

Conoscenze

Fluent Italian

English B2+

Communication skills

Empathy

Problem-solving

Data entry

Rotating shifts

Teamwork

Descrizione del lavoro

WW Talents is hiring an Italian-Speaking Customer Support Representative to join an international team onsite in Athens, Greece. You will handle Italian-language inquiries via phone, email and chat, ensuring fast resolutions and high customer satisfaction while documenting interactions in CRM.

The role offers full paid training, a competitive €1,100 gross monthly salary with 14 salaries, plus a performance bonus up to 15% and a complete relocation package including flight, hotel and assistance