Italian-Speaking Support Agent — Relocation & Paid Training

WW Talents; Siena; In loco; EUR 14.000 - 19.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Relocation package

Flight ticket within EU

Airport pickup

Hotel accommodation

Real estate agency fee

Performance bonus

Descrizione del lavoro

WW Talents in Athens, Greece, is hiring an Italian-Speaking Customer Support Representative to join an international team onsite. The role includes paid training, full relocation support, and a competitive package.

You will provide Italian-language support across phone, email, and chat, handle inquiries, and document interactions, all while maintaining high customer satisfaction in a fast-paced environment.

Competenze

• Fluent Italian with C1/C2 level proficiency.
• English at B2+ for training and internal communication.
• Strong communication and interpersonal skills.
• Customer-focused approach with empathy.
• Good problem-solving and troubleshooting abilities.
• Accurate data entry and attention to detail.
• Willingness to work rotating shifts in a fast-paced team.

Mansioni

• Provide professional Italian-language support via phone, email, and chat.
• Respond to inquiries and resolve account-related issues.
• Assist customers with platform, product and service questions.
• Troubleshoot issues and offer effective solutions.
• Handle requests efficiently while maintaining satisfaction.
• Document interactions in CRM and internal systems.
• Follow quality and productivity standards.
• Explain platform features to customers.

Conoscenze

Fluent Italian

English proficiency

Communication skills

Customer focus

Problem solving

Data entry

Attention to detail

Teamwork

Adaptability

Rotating shifts

Descrizione del lavoro

WW Talents in Athens, Greece, is hiring an Italian-Speaking Customer Support Representative to join an international team onsite. The role includes paid training, full relocation support, and a competitive package.

You will provide Italian-language support across phone, email, and chat, handle inquiries, and document interactions, all while maintaining high customer satisfaction in a fast-paced environment.