Italian-Speaking Support Specialist, Athens

WW Talents; Asti; In loco; EUR 13.000 - 18.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Relocation package (EU relocation)

Performance bonus up to 15%

Descrizione del lavoro

WW Talents is hiring an Italian-Speaking Customer Support Representative to work onsite in Athens, Greece. Join an international team, enjoy full relocation support, and a structured training program.

You will provide support in Italian, handle inquiries across channels, and document interactions in CRM. Rotational shifts apply, with a competitive salary and opportunity for performance bonus.

Competenze

• Fluent Italian – C1/C2 level.
• English B2+ for training and internal communication.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Strong problem-solving and troubleshooting skills.
• Ability to handle customer inquiries professionally and efficiently.
• Good attention to detail and accurate data entry.
• Flexible and comfortable working rotating shifts.
• No previous experience required – full paid training is provided.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Handle customer requests efficiently while maintaining a high level of customer satisfaction.
• Accurately document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Conoscenze

Italian

English

Communication

Problem solving

Attention to detail

Teamwork

Customer focus

Descrizione del lavoro

WW Talents is hiring an Italian-Speaking Customer Support Representative to work onsite in Athens, Greece. Join an international team, enjoy full relocation support, and a structured training program.

You will provide support in Italian, handle inquiries across channels, and document interactions in CRM. Rotational shifts apply, with a competitive salary and opportunity for performance bonus.