Italian-Speaking Support Specialist — Athens Onsite (Relocation)

WW Talents; L'Aquila; On-site; EUR 16,000 - 18,000; Full time

Benefits offered by this job

Fully paid training

Relocation package

14 salaries per year

Job summary

WW Talents is seeking an Italian-Speaking Customer Support Representative to join our international team onsite in Athens, Greece. You will handle Italian customer inquiries via phone, email and chat, ensuring swift resolutions and high satisfaction in a dynamic, multicultural environment.

No prior experience is required as full paid training is provided, with English support for training and internal communication.

Qualifications

• Fluent Italian at C1/C2 level.
• English B2+ for training and internal communication.
• No prior experience required; fully paid training provided.
• Willingness to relocate to Athens, Greece.

Responsibilities

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Maintain high customer satisfaction and document interactions in CRM.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.
• Work in rotating shifts.

Skills

Italian fluency

English communication

Customer focus

Strong communication

Job description

WW Talents is seeking an Italian-Speaking Customer Support Representative to join our international team onsite in Athens, Greece. You will handle Italian customer inquiries via phone, email and chat, ensuring swift resolutions and high satisfaction in a dynamic, multicultural environment.

No prior experience is required as full paid training is provided, with English support for training and internal communication.