Italian-Speaking Customer Support Pro - Athens Relocation

WW Talents; Urbino; On-site; EUR 15,000 - 16,000; Full time

Benefits offered by this job

Relocation package

Fully paid training

14 salaries

Performance bonus up to 10%

Job summary

WW Talents is hiring an Italian-speaking Customer Support Representative to join our international team onsite in Athens, Greece. This role offers full relocation support, paid training, and a competitive compensation package designed for multilingual professionals.

You will handle Italian customer inquiries via phone, email, and chat, troubleshoot issues, document interactions in CRM, and help customers understand the platform while working rotating shifts in a fast-paced, multicultural

Qualifications

• Fluent Italian at C1/C2 level.
• English at B2+ level for training and internal communication.
• Strong communication and interpersonal skills.
• Willing to work rotating shifts in a fast-paced, multicultural team.
• No previous experience required; fully paid training provided.

Responsibilities

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Skills

Fluent Italian (C1/C2)

English (B2+)

Communication skills

Customer focus

Problem solving

Job description

WW Talents is hiring an Italian-speaking Customer Support Representative to join our international team onsite in Athens, Greece. This role offers full relocation support, paid training, and a competitive compensation package designed for multilingual professionals.

You will handle Italian customer inquiries via phone, email, and chat, troubleshoot issues, document interactions in CRM, and help customers understand the platform while working rotating shifts in a fast-paced, multicultural