Italian-Speaking Support Pro in Athens (Relocation)

WW Talents; Pescara; On-site; EUR 14,000 - 18,000; Full time

Benefits offered by this job

Fully paid training

Relocation package

Performance bonus up to 15%

Job summary

WW Talents is seeking an Italian-speaking Customer Support Representative to join our Athens team onsite. The role includes paid training, a competitive salary, and full relocation support to Greece.

You will assist customers in Italian via phone, email and chat, resolve account-related inquiries, document interactions in CRM, and uphold high standards of service in a fast-paced, multicultural environment. You will also collaborate with colleagues to ensure timely resolutions and smooth

Qualifications

• Fluent Italian at C1/C2 level.
• English proficiency at B2+ for training and internal communication.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Ability to handle inquiries professionally and efficiently.

Responsibilities

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Handle customer requests efficiently while maintaining high satisfaction.
• Accurately document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Skills

Italian fluency (C1/C2)

English proficiency (B2+)

Customer service

Communication

Problem solving

Job description

WW Talents is seeking an Italian-speaking Customer Support Representative to join our Athens team onsite. The role includes paid training, a competitive salary, and full relocation support to Greece.

You will assist customers in Italian via phone, email and chat, resolve account-related inquiries, document interactions in CRM, and uphold high standards of service in a fast-paced, multicultural environment. You will also collaborate with colleagues to ensure timely resolutions and smooth