Italian-Speaking Customer Care Agent - Onsite Athens (Relocation)

WW Talents; Sassari; On-site; EUR 13,000 - 16,000; Full time

Benefits offered by this job

Fully paid training

Relocation package

Job summary

WW Talents is hiring an Italian-speaking Customer Support Representative to join our international team in Athens, Greece. You will provide expert support in Italian across phone, email, and chat, with English training and strong collaboration in a fast-paced, multicultural environment.

The role offers 5 days a week, 8 hours/day with rotating shifts, fully paid training, and a comprehensive relocation package within the EU.

Qualifications

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.

Responsibilities

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Handle customer requests efficiently while maintaining a high level of customer satisfaction.
• Accurately document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Skills

Italian (C1/C2)

English (B2+)

Communication skills

Empathy

Problem solving

Data entry

Flexible shifts

Teamwork

Tools

CRM software

Job description

WW Talents is hiring an Italian-speaking Customer Support Representative to join our international team in Athens, Greece. You will provide expert support in Italian across phone, email, and chat, with English training and strong collaboration in a fast-paced, multicultural environment.

The role offers 5 days a week, 8 hours/day with rotating shifts, fully paid training, and a comprehensive relocation package within the EU.