Italian-Speaking Support Agent - Athens Onsite (Relocation)

WW Talents; Alessandria; In loco; EUR 11.000 - 13.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid training

Relocation package

Flight tickets within EU

Airport pickup

Hotel accommodation

Real estate agency fees

Descrizione del lavoro

WW Talents seeks an Italian-speaking Customer Support Representative to join an international team onsite in Athens, Greece. You will handle customer queries in Italian via phone, email, and chat while adhering to quality standards and resolving issues.

English at B2+ for training and internal comms, with full relocation support and a comprehensive training program. Rotational shifts apply in a dynamic, multicultural environment.

Competenze

• Fluent Italian (C1/C2)
• English (B2+) for training and internal comms
• Experience with CRM systems is a plus

Mansioni

• Provide professional customer support in Italian via phone, email, and chat
• Respond to inquiries and resolve account-related issues
• Assist customers with platform, product, and service questions
• Troubleshoot issues and provide effective solutions
• Handle requests efficiently while maintaining high customer satisfaction
• Document customer interactions in CRM and internal systems
• Follow quality and productivity standards
• Help customers understand platform features

Conoscenze

Fluent Italian

English B2+

Strong communication

Customer-focused

Problem-solving

Data entry

Flexible shifts

Multicultural teamwork

Strumenti

CRM

Descrizione del lavoro

WW Talents seeks an Italian-speaking Customer Support Representative to join an international team onsite in Athens, Greece. You will handle customer queries in Italian via phone, email, and chat while adhering to quality standards and resolving issues.

English at B2+ for training and internal comms, with full relocation support and a comprehensive training program. Rotational shifts apply in a dynamic, multicultural environment.