Italian-Speaking Customer Support - Athens Onsite

WW Talents; Verona; In loco; EUR 14.000 - 18.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Full relocation package

Performance bonus up to 15%

Descrizione del lavoro

WW Talents is seeking an Italian-speaking Customer Support Representative to join our international Athens team, onsite in Greece. The role includes paid training, full relocation support, and a competitive compensation package.

You will handle Italian inquiries via phone, email, and chat, assisting customers with platform, product, and service questions. Candidates should be fluent in Italian and have English at B2+ level for training and internal communication.

Competenze

• Fluent Italian is required at C1/C2 level.
• English at least B2 for training and internal communication.
• Strong communication and interpersonal skills are essential.
• Customer-focused and empathetic approach to support.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Handle customer requests efficiently while maintaining high customer satisfaction.
• Accurately document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Conoscenze

Fluent Italian

English B2+

Communication

Customer-focused

Descrizione del lavoro

WW Talents is seeking an Italian-speaking Customer Support Representative to join our international Athens team, onsite in Greece. The role includes paid training, full relocation support, and a competitive compensation package.

You will handle Italian inquiries via phone, email, and chat, assisting customers with platform, product, and service questions. Candidates should be fluent in Italian and have English at B2+ level for training and internal communication.