Italian-Speaking Customer Support - Athens Onsite

WW Talents; Biella; In loco; EUR 15.000 - 19.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Relocation package (EU flights, pickup

Descrizione del lavoro

WW Talents in Athens, Greece, is hiring an Italian-Speaking Customer Support Representative to join an international team onsite. The role offers paid training, full relocation support and a competitive package. You will handle Italian communications via phone, email and chat, resolve inquiries, and document interactions in CRM.

Fluent Italian and English for training are required; no previous experience is needed as full paid training is provided. Rotational shifts apply in a 5-day work week.

Competenze

• Fluent Italian – C1/C2 level.
• English B2+ for training and internal communication.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Strong problem-solving and troubleshooting skills.
• Ability to handle inquiries professionally and efficiently.
• No previous experience required – full paid training is provided.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Handle customer requests efficiently while maintaining high satisfaction.
• Accurately document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Conoscenze

Fluent Italian (C1/C2)

English (B2+)

Customer-focused

Strong communication

Problem solving

Strumenti

CRM software

Descrizione del lavoro

WW Talents in Athens, Greece, is hiring an Italian-Speaking Customer Support Representative to join an international team onsite. The role offers paid training, full relocation support and a competitive package. You will handle Italian communications via phone, email and chat, resolve inquiries, and document interactions in CRM.

Fluent Italian and English for training are required; no previous experience is needed as full paid training is provided. Rotational shifts apply in a 5-day work week.