Italian-Speaking Support Agent — Relocation to Athens, Onsite

WW Talents; Belluno; Vor Ort; EUR 15.000 - 18.000; Vollzeit

Benefits dieser Stelle

Fully paid training

Relocation package

EU flight ticket

Airport pickup

Hotel accommodation

Real estate agency support

Zusammenfassung

WW Talents in Athens, Greece, is looking for an Italian-speaking Customer Support Representative to join an international, multicultural team onsite. You will handle inquiries via phone, email, and chat, supporting Italian-speaking customers and resolving account issues.

The role offers 5 days/week, 8 hours/day with rotating shifts, a fixed gross salary of €1,100 per month paid 14 times per year, plus a 15% performance bonus, fully paid training, and a comprehensive relocation package within the

Qualifikationen

• Fluent Italian – C1/C2 level.
• English B2+ for training and internal communication.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Strong problem-solving and troubleshooting skills.
• Ability to handle customer inquiries professionally and efficiently.

Aufgaben

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Handle customer requests efficiently while maintaining a high level of customer satisfaction.
• Accurately document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Kenntnisse

Fluent Italian

English B2+

Strong communication

Customer-focused

Problem solving

Data entry accuracy

Flexible shifts

Team player

Multicultural environment

Tools

CRM systems

Jobbeschreibung

WW Talents in Athens, Greece, is looking for an Italian-speaking Customer Support Representative to join an international, multicultural team onsite. You will handle inquiries via phone, email, and chat, supporting Italian-speaking customers and resolving account issues.

The role offers 5 days/week, 8 hours/day with rotating shifts, a fixed gross salary of €1,100 per month paid 14 times per year, plus a 15% performance bonus, fully paid training, and a comprehensive relocation package within the