Italian-Speaking Support Agent — Paid Training + Relocation

WW Talents; Treviso; In loco; EUR 15.000 - 18.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Full relocation package (EU flight, 机场

Descrizione del lavoro

WW Talents is hiring an Italian-Speaking Customer Support Representative to join our international team onsite in Athens, Greece. The role combines language skills with a dynamic, multicultural environment and offers full relocation support.

You will provide Italian customer support via phone, email, and chat, participate in training, and contribute to high customer satisfaction. No prior experience required — paid training is provided and a €1,100 gross/month salary with 14 salaries plus a 15%

Competenze

• Fluent Italian (C1/C2) required.
• English level B2+ for training and internal comms.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic.
• Problem-solving and troubleshooting abilities.
• Ability to handle inquiries professionally.
• Attention to detail and accurate data entry.
• Willing to work rotating shifts.

Mansioni

• Provide professional Italian customer support via phone, email, and chat.
• Respond to inquiries and resolve account issues.
• Assist customers with platform, product, and service questions.
• Troubleshoot issues and provide effective solutions.
• Maintain high customer satisfaction.
• Document interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand features.

Conoscenze

Fluent Italian

English B2+

Strong communication

Customer-focused

Problem-solving

Data entry

Attention to detail

Rotating shifts

Strumenti

CRM

Descrizione del lavoro

WW Talents is hiring an Italian-Speaking Customer Support Representative to join our international team onsite in Athens, Greece. The role combines language skills with a dynamic, multicultural environment and offers full relocation support.

You will provide Italian customer support via phone, email, and chat, participate in training, and contribute to high customer satisfaction. No prior experience required — paid training is provided and a €1,100 gross/month salary with 14 salaries plus a 15%