Italian-Speaking Support Agent - Relocation & Paid Training

WW Talents; Bolzano; On-site; EUR 15,000 - 18,000; Full time

Benefits offered by this job

Fully paid training

Relocation package

Flight within EU

Airport pickup

Hotel accommodation

Real estate agency fee

Job summary

WW Talents is hiring an Italian-Speaking Customer Support Representative to join our onsite team in Athens, Greece. The role is dedicated to delivering high-quality Italian-language customer support via phone, email, and chat in a fast-paced, multicultural setting.

The position includes paid training, a competitive package, and a full relocation support package (flight within the EU, airport pickup, hotel accommodation, and real estate agency fee).

Qualifications

• Fluent Italian – C1/C2 level.
• English B2+ for training and internal communication.
• No prior experience required – full paid training provided.

Responsibilities

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Handle customer requests efficiently while maintaining high customer satisfaction.
• Accurately document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Skills

Fluent Italian

English proficiency

Strong communication

Customer-focused

Problem solving

Job description

WW Talents is hiring an Italian-Speaking Customer Support Representative to join our onsite team in Athens, Greece. The role is dedicated to delivering high-quality Italian-language customer support via phone, email, and chat in a fast-paced, multicultural setting.

The position includes paid training, a competitive package, and a full relocation support package (flight within the EU, airport pickup, hotel accommodation, and real estate agency fee).