Italian-Speaking Remote Support Agent — Greece Relocation

FH Collective Academy; Vicenza; Remoto; EUR 15.000 - 17.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation package

Fully paid training

Flight ticket

Hotel accommodation

Airport pickup

Real estate agency fee covered

Performance bonus up to 15%

Descrizione del lavoro

FH Collective Academy is hiring for a fully remote customer support role based in Greece. You will assist Italian-speaking customers via phone, email, and chat, while relocating with full support if needed.

The position offers a monthly gross salary of €1,045 paid across 14 salaries, with a performance bonus up to 15% and comprehensive training from day one. Shifts are rotational, and work is conducted remotely within Greece.

Competenze

• Fluent Italian at C1/C2 level
• English at B2+ level for training and internal communication
• Strong communication and interpersonal skills
• Customer-focused and empathetic approach

Mansioni

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Conoscenze

Fluent Italian

English B2+

Strong communication

Customer-focused

Problem-solving

CRM systems

Data entry

Remote work

Rotational shifts

Strumenti

CRM software

Descrizione del lavoro

FH Collective Academy is hiring for a fully remote customer support role based in Greece. You will assist Italian-speaking customers via phone, email, and chat, while relocating with full support if needed.

The position offers a monthly gross salary of €1,045 paid across 14 salaries, with a performance bonus up to 15% and comprehensive training from day one. Shifts are rotational, and work is conducted remotely within Greece.