Italian-Speaking Customer Support Agent — Athens Relocation

WW Talents; Puglia; On-site; EUR 1,400 - 1,700; Full time

Benefits offered by this job

Fully paid training

Relocation package (EU flight, pickup,

Hotel accommodation

Real estate agency fee

Job summary

WW Talents in Athens seeks an Italian-speaking Customer Support Representative to join a dynamic, multicultural team onsite. You will provide support in Italian across phone, email, and chat, helping users with platform and service questions in a fast-paced environment.

No prior experience is required as full paid training is provided; a generous relocation package is included along with 14 salaries and a potential performance bonus up to 15%.

Qualifications

• Fluent Italian (C1/C2)
• English B2+ for training and internal communication
• Strong communication and interpersonal skills
• Customer-focused and empathetic approach
• Strong problem-solving and troubleshooting skills
• Ability to handle inquiries professionally and efficiently
• Good attention to detail and data entry accuracy
• Flexible for rotating shifts
• Ability to work in a fast-paced, international team
• No prior experience required; paid training provided

Responsibilities

• Provide professional customer support in Italian via phone, email, and chat
• Respond to inquiries and resolve account-related issues
• Assist customers with platform, product, and service questions
• Troubleshoot issues and provide effective solutions
• Handle customer requests efficiently while maintaining high customer satisfaction
• Document customer interactions in CRM and internal systems
• Follow established quality and productivity standards
• Help customers understand the platform and available features

Skills

Fluent Italian

English B2+

Strong communication

Customer-focused

Problem-solving

Tools

CRM

Internal systems

Job description

WW Talents in Athens seeks an Italian-speaking Customer Support Representative to join a dynamic, multicultural team onsite. You will provide support in Italian across phone, email, and chat, helping users with platform and service questions in a fast-paced environment.

No prior experience is required as full paid training is provided; a generous relocation package is included along with 14 salaries and a potential performance bonus up to 15%.