Italian-Speaking Support Agent — Athens Relocation

WW Talents; Toscana; On-site; EUR 15,000 - 18,000; Full time

Benefits offered by this job

Fully paid training

Full relocation package

EU flight ticket

Airport pickup

Hotel accommodation

Real estate agency fee

Job summary

WW Talents in Athens, Greece is seeking an Italian-speaking Customer Support Representative to join an international team onsite. The role offers full relocation support, paid training, and a dynamic, multicultural work environment.

You will provide Italian-language support via phone, email, and chat, handle inquiries, and assist with platform questions while maintaining high customer satisfaction and accurate data in CRM systems.

Qualifications

• Fluent Italian at C1/C2 level.
• English at least B2+ for training and communication.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, multicultural team.
• No prior experience required; paid training provided.

Responsibilities

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to inquiries and resolve account-related issues.
• Assist customers with platform, product, and service questions.
• Troubleshoot issues and provide effective solutions.
• Handle requests efficiently while maintaining high satisfaction.
• Document interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand platform features.

Skills

Fluent Italian (C1/C2)

English (B2+)

Communication skills

Customer-focused

Tools

CRM software

Job description

WW Talents in Athens, Greece is seeking an Italian-speaking Customer Support Representative to join an international team onsite. The role offers full relocation support, paid training, and a dynamic, multicultural work environment.

You will provide Italian-language support via phone, email, and chat, handle inquiries, and assist with platform questions while maintaining high customer satisfaction and accurate data in CRM systems.