Italian-Speaking Customer Operations Pro – Lisbon

Global People Sphere; Napoli; Remoto; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading international company is seeking an Italian-speaking Operations Customer Expert to join their team in Lisbon. Duties include responding to customer inquiries and conducting outbound calls to enhance customer success. Ideal candidates are skilled in customer service and fluent in Italian. This role offers competitive gross compensation and various allowances, enhancing the overall benefits package.

Servizi

Health insurance

Meal allowance

Potential productivity bonus

Vacation days

Training allowance

Competenze

• Fluency in Italian is required.
• Experience in customer operations is preferred.

Mansioni

• Respond to customer requests via email, chat, and calls.
• Handle support tickets related to general queries and refunds.
• Conduct outbound calls to promote products and gather feedback.
• Maintain accurate records using CRM tools.

Conoscenze

Customer service

Communication

CRM tools

Descrizione del lavoro

A leading international company is seeking an Italian-speaking Operations Customer Expert to join their team in Lisbon. Duties include responding to customer inquiries and conducting outbound calls to enhance customer success. Ideal candidates are skilled in customer service and fluent in Italian. This role offers competitive gross compensation and various allowances, enhancing the overall benefits package.