Italian-Speaking Customer Care Agent — Athens Onsite

WW Talents; Belluno; On-site; EUR 15,000 - 18,000; Full time

Benefits offered by this job

Fully paid training

Relocation package

EU flight ticket

Airport pickup

Hotel accommodation

Real estate assistance

Job summary

WW Talents is hiring an Italian-speaking Customer Support Representative to work onsite in Athens, Greece. The role offers paid training, full relocation support (EU flight ticket, airport pickup, hotel, real estate assistance), and a compensation package of €1,045.72 gross per month paid across 14 salaries, plus a performance bonus up to 10%.

You will provide professional support in Italian via phone, email, and chat, handle inquiries, and document interactions in CRM while working in a

Qualifications

• Fluent Italian at C1/C2 level.
• English B2+ for training and internal communication.
• No previous experience required; fully paid training provided.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.

Responsibilities

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Handle customer requests efficiently while maintaining a high level of customer satisfaction.
• Accurately document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Skills

Fluent Italian

English B2+

Communication skills

Empathy

Problem-solving

Attention to detail

Rotating shifts

No experience required

Job description

WW Talents is hiring an Italian-speaking Customer Support Representative to work onsite in Athens, Greece. The role offers paid training, full relocation support (EU flight ticket, airport pickup, hotel, real estate assistance), and a compensation package of €1,045.72 gross per month paid across 14 salaries, plus a performance bonus up to 10%.

You will provide professional support in Italian via phone, email, and chat, handle inquiries, and document interactions in CRM while working in a