Italian Speaking Customer Care Advisor with relocation & 1.000 bonus

Elemental Insights; Messina; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A customer care services company is seeking an Italian-speaking Customer Care Advisor. You will ensure a positive experience for Italian-speaking customers by addressing inquiries and resolving issues via email and phone. This role is remote, but candidates must be based in Portugal or willing to relocate. Competitive compensation and relocation support are offered.

Servizi

€1,000 to €2,000 signing bonus

Relocation assistance (flight reimbursement)

Accommodation option

Competenze

• Fluent in Italian (C2 level) and English (B2 level).
• Customer-centric or sales attitude is essential.
• Ability to multitask in a fast-paced environment.

Mansioni

• Address customer inquiries via email and phone.
• Ensure a positive customer experience.
• Resolve issues for Italian-speaking customers.

Conoscenze

Excellent Communication Skills

Customer-Centric Attitude

Problem-Solving Abilities

Adaptability

Basic Computer Skills

Descrizione del lavoro

Overview

We are seeking a motivated and customer-oriented individual to join our team as an Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e-mail/phone calls.

Location and Model

Location: Lisbon, Portugal

Work model: Remote (Must be in Portugal or relocate)

Relocation Support offered for international candidates*

It includes:

• €1.000 to €2.000 signing bonus


• Reloation assistance (flight reimbursement)


• Option to have accommodation included

Requirements

• Italian C2 level


• English B2 level


• Customer-Centric or Sales Attitude


• Excellent Communication Skills


• Problem-Solving Abilities


• Adaptability: You are comfortable with multitasking in a dynamic and fast-paced work environment.


• Basic Computer Skills

Why Join Us

• Competitive compensation package.


• Opportunities for career growth and development.


• A supportive and diverse team environment.


• Comprehensive training and ongoing learning opportunities.


• Unique experience of working abroad


• Free surfing lessons & Portuguese lessons + other benefits


• Please Upload your CV in English*