Italian Speaking Customer Care Advisor with relocation & 1.000 bonus

Cross Border Talents; Bari; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A customer service company is looking for a motivated Italian-speaking Customer Care Advisor. The role involves addressing customer inquiries and resolving issues through email and phone. Candidates must have proficiency in Italian (C2) and English (B2). Relocation support is provided, with opportunities for career growth in a diverse team environment.

Servizi

€1,000 to €2,000 signing bonus

Relocation assistance (flight reimbursement)

Accommodation option

Free surfing lessons

Portuguese lessons

Competenze

• Fluent in Italian at C2 level.
• Proficient in English at B2 level.
• Comfortable multitasking in a dynamic environment.

Mansioni

• Address customer inquiries via e-mail and phone.
• Resolve customer issues effectively.
• Ensure positive experiences for customers.

Conoscenze

Customer-Centric or Sales Attitude

Excellent Communication Skills

Problem-Solving Abilities

Adaptability

Basic Computer Skills

Descrizione del lavoro

We are seeking a motivated and customer-oriented individual to join our team as a Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e-mail / phone calls.

Location: Lisbon, Portugal

Work model: Remote (Must be in Portugal or relocate)

Relocation Support offered for international candidates

It includes

• €1.000 to €2.000 signing bonus
• Reloation assistance (flight reimbursement)
• Option to have accommodation included

Requirements

• Italian C2 level
• English B2 level
• Customer-Centric or SalesAttitude
• Excellent Communication Skills
• Problem-Solving AbilitiesAdaptability: You are comfortable with multitasking in a dynamic and fast-paced work environment.
• Basic Computer Skills

Why Join Us

• Competitive compensation package.
• Opportunities for career growth and development.
• A supportive and diverse team environment.
• Comprehensive training and ongoing learning opportunities.
• Unique experience of working abroad
• Free surfing lessons & Portuguese lessons + other benefits
• Please Upload your CV in English