Italian Customer Support Specialist – Lisbon

FH Collective Academy; Roma; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading support service provider is seeking a Customer Support Specialist for the Italian market in Lisbon. You'll assist Italian-speaking customers with product issues and ensure a great service experience. The role offers a monthly salary of €1,000, a performance bonus, and a relocation package, including accommodation support. Join us to grow your career in a vibrant city and be part of a passionate team!

Servizi

Monthly salary of €1,000

Performance bonus of €100

€2,000 welcome bonus

Relocation package

Health insurance after 6 months

Meal and transport allowance

Career growth and training

Competenze

• Fluent in Italian and proficient in English.
• Strong communication and empathy skills.
• Customer service experience is preferred.

Mansioni

• Support Italian-speaking customers via phone, email & chat.
• Assist with product use, troubleshooting & warranty queries.
• Collaborate with internal teams for complex cases.
• Stay up to date with new products & company updates.

Conoscenze

Fluent in Italian (C1/C2)

Good English (B2+)

Excellent communication skills

Empathy skills

Customer service experience

Descrizione del lavoro

A leading support service provider is seeking a Customer Support Specialist for the Italian market in Lisbon. You'll assist Italian-speaking customers with product issues and ensure a great service experience. The role offers a monthly salary of €1,000, a performance bonus, and a relocation package, including accommodation support. Join us to grow your career in a vibrant city and be part of a passionate team!