Italian Customer Service Representative - Relocate Abroad

Cbtalents; Roma; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A customer service hiring firm is seeking an Italian-speaking Customer Service Representative who is willing to relocate abroad. This full-time position requires excellent communication skills and a customer-focused attitude. Responsibilities include assisting clients with inquiries via phone, email, and chat, and escalating unresolved issues. Competitive salary and relocation package offered along with opportunities for professional development.

Servizi

Competitive monthly salary

2 extra months of salary per year

Relocation package

Health coverage

Comprehensive training

Opportunities for professional development

Free online language courses

Competenze

• Fluency in Italian and English.
• Customer-focused with a positive empathetic and professional attitude.
• Basic computer literacy and comfort with CRM systems.

Mansioni

• Provide high-quality customer service to Italian-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Conoscenze

Typing

Data Entry

Customer Service

Basic Math

Computer Skills

Descrizione del lavoro

Overview

THIS IS NOT A REMOTE JOB. IT INVOLVES RELOCATION.

THERE IS NO PERMANENT ACCOMMODATION PROVIDED.

Locations: Bulgaria Greece or Portugal.

Work Model: On-site

Required Languages: Italian English

About the Role

We are hiring an Italian-speaking Customer Service Representative to relocate and support an international brand abroad! We are looking for individuals who excel in communication and problem-solving and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities

• Provide high-quality customer service to Italian-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Requirements

• Fluency in Italian and English.
• Customer-focused with a positive empathetic and professional attitude.
• Basic computer literacy and comfortable with CRM systems or support tools.

Benefits

• Competitive monthly salary
• 2 extra months of salary per year.
• Relocation package.
• Health coverage and various employee benefits.
• Comprehensive training provided by certified trainers.
• Opportunities for professional development and career advancement.
• Special events and corporate social responsibility initiatives.
• Free online language courses.

Key Skills

• Typing
• Data Entry
• Customer Service
• Basic Math
• Computer Skills
• Windows
• Banking
• Upselling
• Pricing
• Sanitation
• Cash Handling
• Stocking

Employment Type

Full Time

Experience

years

Vacancy

1