Italian Content & Customer Support Specialist – Portugal

United Talent Acquisition; Lecce; Hybrid; EUR 23,000 - 32,000; Full time

Benefits offered by this job

Welcome bonus 2,000€ (Italian market)

Job summary

United Talent Acquisition in Portugal is seeking Italian-speaking professionals for Italian Content Review Specialist & Customer Support roles in Porto or Lisbon. The role combines customer support with content moderation across international projects, requiring on-site or remote work within Portugal.

You will respond to inquiries via phone, email, or chat, ensure content compliance, and escalate complex cases when needed. Fluency in Italian and good English are essential.

Qualifications

• Italian fluency (C1+) required.
• English proficiency (B2+) required.
• EU citizenship or valid residence/work permit in Portugal is required.
• Availability to work on-site in Porto or Lisbon and ability to work rotating shifts if needed.

Responsibilities

• Provide customer support via phone, email, or chat.
• Review and moderate user-generated content to ensure compliance.
• Escalate complex cases to specialized teams and maintain content quality.

Skills

Italian fluency

English proficiency

Communication skills

Job description

United Talent Acquisition in Portugal is seeking Italian-speaking professionals for Italian Content Review Specialist & Customer Support roles in Porto or Lisbon. The role combines customer support with content moderation across international projects, requiring on-site or remote work within Portugal.

You will respond to inquiries via phone, email, or chat, ensure content compliance, and escalate complex cases when needed. Fluency in Italian and good English are essential.