Italian Content & Support Specialist - Remote Portugal

United Talent Acquisition; Milano; Ibrido; EUR 22.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Welcome bonus €2,000

Relocation support

Descrizione del lavoro

United Talent Acquisition is seeking an Italian Content Review Specialist & Customer Support professional based in Portugal. The role combines customer support and content moderation on international projects, with on-site in Porto or remote options within Portugal.

The ideal candidate is fluent in Italian, has strong English skills, and can work in a fast-paced global team. EU residency or work permit in Portugal is required, with rotating shifts including weekends as needed.

Competenze

• Italian fluency (C1+ or higher)
• English proficiency (minimum B2)
• EU citizenship or valid residence/work permit in Portugal
• Strong communication and interpersonal skills
• Availability to work on-site in Porto
• Flexibility to work in rotating shifts, including weekends if needed

Mansioni

• Customer Support: Respond to inquiries via phone, email, or chat
• Assist with troubleshooting and issue resolution
• Provide accurate product and service information
• Content Moderation: Review and evaluate user-generated content
• Enforce compliance with platform policies
• Escalate complex cases to specialized teams
• Ensure content quality, objectivity, and safety

Conoscenze

Italian fluency

English proficiency

Descrizione del lavoro

United Talent Acquisition is seeking an Italian Content Review Specialist & Customer Support professional based in Portugal. The role combines customer support and content moderation on international projects, with on-site in Porto or remote options within Portugal.

The ideal candidate is fluent in Italian, has strong English skills, and can work in a fast-paced global team. EU residency or work permit in Portugal is required, with rotating shifts including weekends as needed.