Italian-Speaking Support & Content Moderator in Portugal

United Talent Acquisition; Lecce; Ibrido; EUR 24.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Welcome bonus €2,000

Relocation support

Descrizione del lavoro

United Talent Acquisition is hiring for Italian-speaking Support & Content Moderator roles in Portugal. Positions are based in Porto or Lisbon, with on-site or remote options within Portugal. You will provide customer support and moderate content across international projects, ensuring compliance and quality.

Fluency in Italian (C1+) and English (B2+) required; EU citizenship or residence/work permit in Portugal. Shifts include weekends.

Competenze

• Italian fluency at a high level (C1+).
• Strong English proficiency (B2+).
• EU citizenship or valid residence/work permit in Portugal.
• Excellent communication and interpersonal skills.
• Availability to work on-site in Porto.
• Flexibility to work rotating shifts, including weekends if required.

Mansioni

• Provide customer support via phone, email, or chat.
• Troubleshoot issues and resolve customer inquiries.
• Provide accurate product and service information to users.
• Review and evaluate user-generated content for compliance.
• Enforce platform policies and guidelines.
• Escalate complex cases to specialized teams; ensure content quality and safety.

Conoscenze

Italian fluency

English proficiency

Customer support

Content moderation

Descrizione del lavoro

United Talent Acquisition is hiring for Italian-speaking Support & Content Moderator roles in Portugal. Positions are based in Porto or Lisbon, with on-site or remote options within Portugal. You will provide customer support and moderate content across international projects, ensuring compliance and quality.

Fluency in Italian (C1+) and English (B2+) required; EU citizenship or residence/work permit in Portugal. Shifts include weekends.