Italian-Speaking Support & Content Moderator, Portugal

United Talent Acquisition; Palermo; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Relocation Support

Welcome bonus €2,000

Job summary

United Talent Acquisition is seeking an Italian-speaking Customer Support & Content Moderator to join a global team in Portugal. Work may be on-site in Porto or remotely based in Portugal, supporting various international projects with Italian and English language requirements.

Responsibilities include responding to inquiries via phone, email, or chat, providing accurate product details, and moderating content to ensure policy compliance.

Qualifications

• Italian fluency (C1+)
• English proficiency (B2+)
• EU citizenship or valid residence/work permit in Portugal
• Availability to work on-site in Porto
• Flexibility to work in rotating shifts, including weekends if required

Responsibilities

• Provide customer support via phone, email, or chat
• Moderate user-generated content and enforce platform policies
• Escalate complex cases to specialized teams as needed
• Maintain content quality, objectivity and safety standards

Skills

Italian fluency

English proficiency

Job description

United Talent Acquisition is seeking an Italian-speaking Customer Support & Content Moderator to join a global team in Portugal. Work may be on-site in Porto or remotely based in Portugal, supporting various international projects with Italian and English language requirements.

Responsibilities include responding to inquiries via phone, email, or chat, providing accurate product details, and moderating content to ensure policy compliance.