Italian Support & Content Moderator – Remote/Portugal

United Talent Acquisition; Catania; On-site; EUR 18,000 - 30,000; Full time

Benefits offered by this job

Welcome bonus €2,000

Relocation support

Flexible shifts

Job summary

United Talent Acquisition in Porto or Lisbon seeks an Italian-speaking Support & Content Moderator to join our global team. You will handle customer inquiries and moderate content across international projects in a dynamic, multicultural environment.

Ideal candidates are fluent in Italian (C1+) with strong English (B2+) and excellent communication skills. EU residency or valid work permit for Portugal is required, with on-site availability in Porto.

Qualifications

• Italian fluency (C1+) required.
• English proficiency (minimum B2).
• EU citizenship or valid residence/work permit in Portugal.
• Strong communication and interpersonal skills.
• Availability to work on-site in Porto.

Responsibilities

• Provide multilingual support via phone, email, or chat.
• Assist with troubleshooting and issue resolution in customer support and moderation tasks.
• Review and evaluate user-generated content for policy compliance.
• Escalate complex cases to specialized teams.
• Ensure content quality, objectivity and safety.

Skills

Italian fluency

English proficiency

Communication skills

Job description

United Talent Acquisition in Porto or Lisbon seeks an Italian-speaking Support & Content Moderator to join our global team. You will handle customer inquiries and moderate content across international projects in a dynamic, multicultural environment.

Ideal candidates are fluent in Italian (C1+) with strong English (B2+) and excellent communication skills. EU residency or valid work permit for Portugal is required, with on-site availability in Porto.