Italian Content & Customer Support Specialist - Portugal

United Talent Acquisition; Catania; Hybrid; EUR 24,000 - 30,000; Full time

Benefits offered by this job

Welcome bonus for Italian market

Job summary

United Talent Acquisition in Portugal is seeking an Italian Content Review Specialist & Customer Support to support customers and moderate content from Porto or Lisbon, with on-site or remote options within Portugal.

The role requires fluent Italian (C1+) and strong English (B2+), with EU residency or work permit. You will join a multilingual team, handling inquiries, troubleshooting, and content evaluation across international projects.

Qualifications

• Italian fluency (C1+).
• English proficiency (minimum B2).
• EU citizenship or valid residence/work permit in Portugal.
• Strong communication and interpersonal skills.
• Availability to work on-site in Porto.
• Flexibility to work rotating shifts, including weekends if required.

Responsibilities

• Respond to inquiries via phone, email, or chat.
• Assist with troubleshooting and issue resolution.
• Provide accurate product and service information.
• Review and evaluate user-generated content.
• Enforce compliance with platform policies.
• Escalate complex cases to specialized teams.
• Ensure content quality, objectivity, and safety.

Skills

Italian fluency

English proficiency

Job description

United Talent Acquisition in Portugal is seeking an Italian Content Review Specialist & Customer Support to support customers and moderate content from Porto or Lisbon, with on-site or remote options within Portugal.

The role requires fluent Italian (C1+) and strong English (B2+), with EU residency or work permit. You will join a multilingual team, handling inquiries, troubleshooting, and content evaluation across international projects.