Italian Content & Customer Support Specialist - Porto/Remote

United Talent Acquisition; Palermo; Ibrido; EUR 24.000 - 36.000; Tempo pieno

Descrizione del lavoro

United Talent Acquisition in Portugal is hiring an Italian Content Review Specialist & Customer Support to work on content moderation and customer care across international projects. You will handle inquiries, review user-generated content, and ensure adherence to platform policies.

Candidates fluent in Italian (C1+) and English (B2+), with EU citizenship or valid Portugal residence, on-site in Porto or Lisbon, and willingness to work rotating shifts including weekends.

Competenze

• Fluent in Italian (C1+) and English (B2+).
• Excellent communication and interpersonal skills.
• Willingness to work in rotating shifts, including weekends.

Mansioni

• Provide customer support via phone, email, or chat.
• Review and moderate user-generated content for compliance.
• Escalate complex issues to specialized teams when needed.
• Ensure content quality and safety across platforms.

Conoscenze

Italian fluency

English proficiency

Communication skills

Interpersonal skills

Descrizione del lavoro

United Talent Acquisition in Portugal is hiring an Italian Content Review Specialist & Customer Support to work on content moderation and customer care across international projects. You will handle inquiries, review user-generated content, and ensure adherence to platform policies.

Candidates fluent in Italian (C1+) and English (B2+), with EU citizenship or valid Portugal residence, on-site in Porto or Lisbon, and willingness to work rotating shifts including weekends.