Italian Content & Customer Support Specialist - Porto/Remote

United Talent Acquisition; Palermo; Hybrid; EUR 24,000 - 36,000; Full time

Job summary

United Talent Acquisition in Portugal is hiring an Italian Content Review Specialist & Customer Support to work on content moderation and customer care across international projects. You will handle inquiries, review user-generated content, and ensure adherence to platform policies.

Candidates fluent in Italian (C1+) and English (B2+), with EU citizenship or valid Portugal residence, on-site in Porto or Lisbon, and willingness to work rotating shifts including weekends.

Qualifications

• Fluent in Italian (C1+) and English (B2+).
• Excellent communication and interpersonal skills.
• Willingness to work in rotating shifts, including weekends.

Responsibilities

• Provide customer support via phone, email, or chat.
• Review and moderate user-generated content for compliance.
• Escalate complex issues to specialized teams when needed.
• Ensure content quality and safety across platforms.

Skills

Italian fluency

English proficiency

Communication skills

Interpersonal skills

Job description

United Talent Acquisition in Portugal is hiring an Italian Content Review Specialist & Customer Support to work on content moderation and customer care across international projects. You will handle inquiries, review user-generated content, and ensure adherence to platform policies.

Candidates fluent in Italian (C1+) and English (B2+), with EU citizenship or valid Portugal residence, on-site in Porto or Lisbon, and willingness to work rotating shifts including weekends.